HOA MANAGEMENT SERVICES in Boise

First Service Group Property Management is focused on providing excellent community management to meet a variety of budgets. We focus on actively managing the property with regular community walks, building relationships with the owners and vendors, timely response to homeowner requests and providing solutions for the properties needs.

We will listen to what the association ideas and goals are and create a management program that fits their needs. We attend meetings, correspond with the board, homeowners and vendors. We serve as the liaison between the association and their vendors.

We offer high quality, efficient administrative services at a fraction of the costs of most of our competitors. We have state of the art web integration so the homeowners can have access to their information with a click of a button. 

As a management company we are looking to help the associations reduce their operating costs, fund their reserves, improve the property values and create a sense of community. We are pleased to assist our Home Owners Associations by providing the following services:

        FINANCIAL MANAGEMENT

  • Provide for the collection and deposits of Association dues, charges and assessments.
  • Monitor and pursue delinquent accounts and mail monthly notifications for overdue accounts according to the direction or collection policy of the Association.  
  • Maintain records showing receipts and expenditures of the Association.
  • Prepare and process payments of Association  accounts payable. 
  • Prepare monthly financial reports, which shall include balance sheets, income statements, and delinquency reports.
  • Prepare for the Association a proposed annual budget prior to the end of each fiscal year.       
  • On the basis of a professional reserve study, assist the Association in determining estimated short term and long-term reserves.
  • Provide financial and other information to the Association accountant or CPA for the timely preparation of tax documents.

    MAINTENANCE
  • Obtain competitive bids for contracted services and assist the Association in monitoring contractor performance, contract administration etc.
  • Frequent property visits to perform a visual property inspection of contracted work, the Association grounds and external structures etc.
  • Issue and assign work orders to contractors for routine maintenance and repairs.
  • Meet with contractors for bid services and to explain the expectations of the Association in the performance of the contract.
  • Be available for all emergencies, on a 24 hour a day, 7 days a week basis

       ADMINISTRATIVE

  • Assist the Board in establishing the Association goals, objectives, priorities and expectations.                      
  • Assist the Board in its efforts to comply with its covenants, by-laws, rules and regulations of the Association. 
  • Maintain Association owner records including name, address, etc.
  • Coordinate with Association Committees to answer questions, submit requests to Committees, and provide homeowners with results of Committee decisions. 
  • Coordinate and hold annual meeting.
  • Assist Association in monitoring architectural requests and covenant compliance and issue of enforcement letters.
  • Receive and review all Association mail and perform appropriate actions.
  • Mail authorized payments, violation notices, collection letters, etc.
  • Assist Association with the proper and timely completion of governmental reports and licenses as required.
  • Assist the Association in securing and reviewing insurance as required by the Associations governing documents.  
  • Assist Association in filing and processing insurance claims.
  • Provide Board Packets to the Association Board of Directors. Board packets will include an agenda, previous meeting minutes, financial reports, contractor information and other information.
  • Attend and participate in association semi-annual meetings to provide information, answer questions, etc.
  • Serve as a liaison with Association members, realtors, mortgage companies, and title companies when properties are sold or refinanced.
  • Provide a welcome packet to new owners.
  • Respond to homeowner complaints, questions, and requests in a timely and businesslike manner.
  • Provide information to and from the Association attorney as may be required.
  • Owner online access to financial statements and optional online dues payment ($2.00 convenience fee).

 

If you are interested in obtaining a quote for your Home Owners Association, contact us today! 

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